Accessibility and alternate formats

This website aims to conform to WCAG 2.1 Level AA. We are progressively working to meet all WCAG 2.1 Level AA guidelines.

This website was checked by Aleph Accessibilityopen_in_new on 22 November 2024 by:

• evaluating a selection of pages against WCAG 2.1 Level AA
• testing a selection of pages with assistive technology.

You may be able to increase the size of the text on screen.

• Internet Explorer 5.5+ 
  Select the 'View' menu, then 'Text Size', and then your chosen size (or if you have a mouse wheel simply hold down CTRL and roll the mouse wheel to alter the text size).
• Firefox 1.0+ 
  Select the 'View' menu, then 'Text Size', and then select decrease or increase. Alternatively select CTRL + + or CTRL + -. If you have a mouse wheel, simply hold down CTRL and roll the mouse wheel to alter the text size.
• Opera 7.0+ 
  Select the 'View' menu, then 'Zoom', and then select the percentage increase or decrease you require. Alternatively select CTRL + + or CTRL + -.
• Safari 1.2+ (Mac) 
  Select the 'View' menu, then 'Make Text Bigger' or 'Make Text Smaller'. Alternatively select ⌘ + + or ⌘ + -.
• Google Chrome 1.0+ 
  Select the page menu at the top right, then 'Zoom', then 'Larger' or 'Smaller'. Alternatively select CTRL + + or CTRL + -. If you have a mouse wheel, simply hold down CTRL and roll the mouse wheel to alter the text size.

• IE: Tools > Internet options > Accessibility
• Firefox: View > Page style > No style
• Opera: View > Style > User mode
• Safari (Mac): No option available
• Google Chrome: No option available

Users of other browsers should consult the browser's Help section.

• New Zealand Sign Language (NZSL)
• Easy Read
• Audio 
• Braille
• Large Print

We will also be translating key parts of the website into:

• Te reo Māori
• Tongan
• Samoan

We commissioned these alternate formats in December 2024. 

Pages about this website:

• How this website can help you
• The story behind this website

About rights:

• What are my rights to get my records?
• How can the Privacy Commissioner help me?
• What can I do if an organisation will not recognise my rights under the Privacy Act?
• Do I need a lawyer when I request records, make a complaint, or make a claim?

About getting records:

• How do I get my records?
• Why are my records different from what I remember?
• Why did I receive no records?
• Why you might receive less information than expected
• What does it mean when information has been redacted?
• How do I make a complaint about incorrect redactions? 

Getting records from Oranga Tamariki:

• What records does Oranga Tamariki have?
• How to request records from Oranga Tamariki
• How do I request adoption records from Oranga Tamariki?
• How is adoption different from whāngai?
• How do I get my pre-adoptive birth certificate?
• What information does Oranga Tamariki need for a records request?
• How long will it take Oranga Tamariki to give me my records?
• How will Oranga Tamariki provide my records to me?
• How do I make a complaint about Oranga Tamariki?
• How do I get Oranga Tamariki to correct information on my records?