If you are unhappy about The Salvation Army's response to your request, you can make a complaint to their Territorial Headquarters (head office) by:
You can use the same contact details if there are errors in your records that you want corrected.
You might want to make a complaint if:
The Privacy Commissioner deals with complaints about your rights to access and correct your personal information.
For example, you can complain to the Privacy Commissioner if you are unhappy with The Salvation Army’s response to your complaint about redacting the wrong information from your copy of records about you. The Privacy Commissioner recommends that you make your complaint to The Salvation Army before making a complaint to them.
Learn how to make a complaint to the Privacy Commissioner.
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