What format will Archives New Zealand give me records in?

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Last updated: January 11, 2025

The controlling agency may decide what format your records are provided in 

A controlling agency is the government agency that controls who can see restricted records held in Archives New Zealand’s (Archives NZ) collection. For example, the controlling agency for many care records is Oranga Tamariki.

Restricted records, such as records about people who have been in care, can only be accessed with permission from the controlling agency.  However, you do not need to get permission for restricted records if you request your records directly from the government agency, instead of Archives NZ. Find out how to request your records from government agenciesFor Archives NZ’s restricted records, the controlling agency might get the records from Archives and pass them on to you. In this situation, the controlling agency would decide how you can access the records. For example, this might be by emailing electronic documents or posting paper copies. 

If Archives NZ is providing access to records, it will probably be at a reading room

Archives NZ has digitised some records (made digital or electronic copies). So, if the records you requested have been digitised you can choose to have them emailed to you. But most records are only available to view in a reading room. 

The reading rooms are in Wellington, Auckland, Christchurch or Dunedin.  

You are allowed to take photos of records you access in a reading room. 

Accessing records in a reading room can be difficult. You need to go to the reading room in the city the record is in and bring photo ID with you.

If you want to access a record in a reading room, you need to:  

  • find out which reading room you can access it in
  • complete an online form to access records in that reading room (you need a RealMe login to do this) and
  • bring photo ID with you (such as a passport or driver licence) when you visit the reading room. 

Learn more about using the Archives NZ reading roomsopen_in_new