To make a complaint, you can contact Health NZ’s Privacy team at hnzprivacy@health.govt.nz.
Making a complaint can bring up a range of emotions. Learn where you can find support.
The types of issues you could complain about include:
If there is an error in factual information about you - such as your name, date of birth or ethnicity – you can email Health NZ at hnzprivacy@heath.govt.nz and ask them to correct it for you.
If the correction is about other information in your records, they may invite you to provide a ‘statement of correction’ which they will attach to the relevant record.
A statement of correction is a note where you say what information is incorrect and what it should be.
The Privacy Commissioner handles complaints about your rights to access and correct your personal information.
Learn how to make a complaint with the Privacy Commissioner.
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