Making a complaint can sometimes bring up a range of emotions. Learn where you can find support to help you.
For example, you could make a complaint about them:
If you are unhappy with their redress offer, you can ask them to review your case.
Contact the Sensitive Claims team by:
Sensitive claims Ministry of Education PO Box 1666 Wellington 6140.
If you make a complaint to the Sensitive Claims team and are unhappy with their response, you can take your complaint to the Ombudsman.
The Ombudsman deals with complaints about government agencies.
For example, the Ombudsman can review the Ministry of Education’s assessment of your claim, including the redress payment amount.
Find out how to make a complaint to the Ombudsman.
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