If an organisation will not recognise your rights under the Privacy Act, you can make a complaint to them.
For example, you might make a complaint to the Privacy Commissioner because the organisation:
Make your complaint in writing (by email or letter), explaining what your complaint is about and what you want them to do about it.
If you are not happy with their response to your complaint, you can go to the Privacy Commissioner.
Generally, the Privacy Commissioner will not investigate a complaint unless you have tried making a complaint to the organisation first.
Find out how to make a complaint to the Privacy Commissioner and how they can help you.
If you request records held by a court, from a case where you were not the defendant or plaintiff the judicial officer (Judge) of the court may choose to deny your request.
If you are a survivor of abuse in care and you are requesting court records about you, the courts will generally grant you access to the documents, especially if this is to support a claim.
If you request court records from any other organisation, for example Disability Support Services, normal Privacy Act and Official Information Act (OIA) rules apply, unless there is a court order or rule preventing them from providing these records to you.
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